Refund Policy
Last updated: July 2026
7-Day Money-Back Guarantee
If you're not satisfied with your Ninjademy Pro subscription, you can request a full refund within 7 days of being charged.
Paddle as Merchant of Record
All purchases are billed through Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record and is the seller you transact with. Ninjademy sets this refund policy; Paddle processes the actual refund and handles any payment disputes.
How to Request a Refund
Email support@ninjademy.ca with the email address used for your purchase, or use the receipt/support link in the payment confirmation email sent by Paddle.
Non-Refundable Cases
Requests made more than 7 days after the charge date are not eligible under this policy.
Processing Time
Approved refunds are processed by Paddle per Paddle's standard processing timelines.
Contact
Questions about this policy can be sent to support@ninjademy.ca.